Luxury car rentals in Dubai, Munich and Zurich lose half their inquiries after hours. We build agents that qualify the vehicle, the timeframe and the payment method before you read your first message in the morning.
of inquiries arrive between 7pm and 9am. Your office is closed.
typical response time for concierge services. The client already moved on.
inquiries convert to an actual booking. The rest evaporate.
What we build
An agent that knows your fleet. At 2am.
The Concierge Agent responds across WhatsApp, web chat and email in five languages. It knows your fleet, your availability, your pricing and your deposit rules. It books directly, or escalates to your on-call manager for VIP clients and special requests.
- Live fleet sync with your reservation system (in-house or API-based)
- Driver licence verification and document upload inside the chat
- Deposit authorization via Stripe or your payment processor
- Escalation to on-call manager for client value above €10,000 or event bookings
- Chauffeur add-on proactively offered when the agent detects travel intent
- Five languages from day one: German, English, Arabic, Russian, Mandarin
Adjacent luxury vertical
What works for a furniture house in Hagen applies to your fleet.
Dub@i Möbel sells bespoke furniture to an international clientele. After we launched their AI interior advisor, cold-lead showroom bookings tripled. The same logic (multilingual qualification, fast response, clean human handoff) transfers directly to car rental.
Read the full case studyPricing
Transparent tier entry. No hidden costs.
For most rentals, the Concierge Agent is enough (from €800/month, €2,000 one-off setup). Fleets that need voice reception and post-booking follow-up start with Full Front-of-House (from €2,500/month). Large multi-brand fleets go into Custom Agent Team.
See all pricing01How do you connect to our reservation system?
We have standard integrations for the major European rental suites. For proprietary systems we build the connector as part of setup. Minimum requirement: an API that can read availability and write bookings.
02What happens when a client books outside business hours?
The agent qualifies the inquiry, checks availability, collects documents and provisionally reserves the vehicle. Your on-call manager gets a push notification only for VIP requests or anything unclear. Everything else is ready on your desk in the morning.
03Can the agent handle lawyers, concierges and assistants booking on behalf?
Yes. The agent recognizes when someone books on behalf and adapts tone and questions. Actual identity verification runs through your standard process. The agent only collects what it needs.
04How fast can we go live?
Four weeks from kickoff to go-live for the Concierge Agent. We start with two weeks of Diagnostic Audit to measure where you actually lose inquiries. Then build and phased rollout.
05How do you handle VIP data?
All data sits on GDPR-compliant infrastructure, optionally in UAE region. No third-party sharing, no training data usage. Client records are deleted after the statutory retention period.
Twenty minutes. No pitch deck. Just questions and honest answers.
We listen to where you lose inquiries and tell you whether an agent really changes that. If not, we recommend a different approach. No contract pressure, no follow-up obligation.